Privacy Policy
1. Introduction & Scope
Inurum Technologies ("Inurum", "we", "our", or "us"), located at Plot no 388, AB Rd, Behind C21 Mall, Scheme 54 PU4, Indore, Madhya Pradesh 452010, India, is committed to safeguarding your privacy.
This Privacy Policy describes how we collect, store, process, and protect your personal information when you visit our website (https://inurum.com), use our contact and quotation forms, or interact with our IoT telematics applications, including the Trackify GPS mobile and web applications and associated telematics hardware.
2. Information We Collect
We collect information only as necessary to provide engineering services, respond to project requests, and power the functionality of our IoT products:
A. Website Inquiries & Contact Forms
- Contact Information: Name, business email address, phone number, company name.
- Project Information: Requirements, estimated budgets, timelines, and message details submitted through quote or demo request forms.
B. Trackify GPS & Telematics Applications
- Account & Driver Details: Name, phone number, email address, and login credentials used to access tracking consoles.
- Real-Time Location & Telemetry Data: Real-time GPS coordinates (latitude, longitude), vehicle speed, directional heading, altitude, and timestamps transmitted from Trackify 4G hardware units attached to vehicles.
- Device & Vehicle Diagnostics: Ignition status (on/off), relay kill states, battery voltage, cellular network connection status, and geofence boundary events.
3. Why We Collect and Use This Data
We process your data strictly for legitimate operational, security, and service delivery purposes:
- Operating Telematics Features: Enabling live vehicle tracking, trip history playback, geo-fencing alerts, speed monitoring, and engine cut-off command delivery within the Trackify platform.
- Service & Project Communication: Responding to quotation requests, scheduling live hardware demonstrations, and providing technical support.
- Security & Device Integrity: Authenticating authorized users and ensuring firmware telemetry and hardware health monitoring.
- Legal & Regulatory Compliance: Complying with applicable telecommunications, automotive safety, and consumer data protection laws in India.
4. Data Storage, Security & Retention
We employ industry-standard technical and organizational security safeguards to protect your personal information and telemetry records from unauthorized access, loss, or disclosure:
- Encrypted Transmission: All data transmitted between browsers/apps, Trackify hardware devices, and our servers is encrypted using TLS 1.3 / SSL and secure cryptographic protocols.
- Secure Storage: Database records and device telemetry are stored on encrypted cloud server infrastructure with strict access controls and encryption at rest.
- Access Control: Access to telemetry and contact data is strictly restricted to authenticated account owners and authorized technical support engineers.
- Data Retention: Telemetry and location data are retained for 30 to 60 days for route playback and reporting history (matching the Trackify route playback window) or until the account holder requests deletion.
5. We Never Sell Your Data
Inurum Technologies does not sell, rent, trade, lease, or monetize your personal information or GPS location data to any third parties, advertisers, or data brokers under any circumstances.
Data is shared only with trusted infrastructure providers (such as cloud hosting and licensed Indian telecom operators) solely to the extent necessary to deliver tracking connectivity and application hosting.
6. User Rights & How to Request Data Deletion
You have full control over your personal information and telemetry records. You have the right to:
- Request a copy of the personal data we maintain about you.
- Request correction of inaccurate or outdated contact information.
- Request the complete deletion of your account, vehicle profiles, and associated GPS tracking history.
How to submit a deletion request:
Send an email with the subject "Data Deletion Request" to info@inurum.com or call us at +91 7974334291 with your registered account details. We will confirm identity and process data deletion requests within 30 days.
7. Contact Inurum Technologies
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
Inurum Technologies
Plot no 388, AB Rd, Behind C21 Mall, Scheme 54 PU4, Indore, Madhya Pradesh 452010, India
Email: info@inurum.com
Phone: +91 7974334291